Wanida boxing, d.c. (2556 (2013)) To learn about the expectations and the consumer perception of quality e-commerce services. The objective is to study the marketing implications that have resulted in the decision to use electronic commerce business services. To study the different expectations of the consumers perception of quality business-to-business e-commerce services. Study results showed that consumers give priority to factor the most distribution channels. Second is the product of personal factors, factor that there are different opinions on the implications of different markets. While analyzing the expectations and consumer perception of quality business-to-business e-commerce service. I found that consumers expect quality services and maximum security. A second factor to maintain privacy. Best quality recognition found that consumers recognize the quality of most of the security. So is access to information.
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