The main factor in the commercial aviation business is to provide services to passengers. In the network, routes to compete with other leading airlines company focused on the commercial market research analysis. Customer service, product development, image adjustment, and recognizing the importance of customer satisfaction of service users, the company has made in research to evaluate the satisfaction of passengers regularly and consistently. For development operations to compete with other airlines as well as performance indicators to estimate the probability that will cause.Efficiency in business operations.
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