The rats think this complaint letter is the fault of the companies directly, forcefully, caused its own be so careless and may cause the companies that get bought, there is a problem with the customer.
I think this is the fault of the complaint letter to the company directly caused by the negligence of the Company and could cause the Company acquired a customer.
I think a letter this complaint is the fault of the company directly caused by the carelessness of the company and may make companies buy have problems with customers.