After we send out the other team's already answered it in our team and we come back successful, go back and Add Notes again that already then we will close the case and from the Actions menu.
After we sent a team successfully. And we call the response team, we successfully returned back to Add Notes again successfully. Then we had to go off the chassis of the Actions.
After we send it to the other team. And the group we contact them answer we return back to the Add Notes again. Then we can close the case from the menu. Actions.