Futurework
Looking to the, immediate future work has to be a seamless continuation of what has been settled. As, we said. Current work is limited to a few Level 2 Operations processes. Therefore still in, this functional area it is necessary. To pay attention to Billing & Revenue Assurance. Once this has been completed the next, natural step would be a quantitative. Description of each process.In fact our current, specification work ended with the textual description of the processes. Parameters like inputs outputs,,, Triggering events ending events execution costs,,,, frequency KPI should be determined for each process. In addition to. The Operations area it would, be necessary to look at the SIP and the EM areas as well. In respect, to SIP the product area. Seems
.To be the most prone to development in the context of our SME company. For, instance the 12
Conclusion marketing of services. Could be one of the first processes to be developed. As far the
EM area is concerned we should take advantage of the creation. Of the new company to align its methods to the framework.
Once the first deployment phase, is completedOur work as company consultants would be to keep track of the results of the implementations based on our advice. Special. Attention would deserve the comparison of the observed dynamic behavior of selected E2E flows with what could be foreseen. By means of simulations. In order to do this it would be necessary to design a measurement program inline with the day to. Day activity of the company.The agreement between observed KPI and simulation results would confirm the initial design. Otherwise appropriate corrective,, Actions would be undertaken.
To, sum upWe have accomplished a detailed project presentation and succeeded in introducing and implementing the practical approach. To operation of telecommunication services driven by eTOM framework which reached the main objectives of this thesis. What s. ' More it also, suggests the possible areas for future research to focus on.
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