Thanks for working with Booking.com.
We received your update regarding the status of reservation 770965671.
We'd like to inform you that 倩 张 has contacted us and confirmed that they did stay at your property.
Please note that this reservation is canceled as a "No Show" by you on the Extranet. However, since the guest has stayed at your property, commission will be charged for this reservation.
To help avoid future misunderstandings or possible complaints from our mutual customers, please be sure to verify information before updating the Extranet, as these changes prompt automatic correspondence with the guests.
Don't hesitate to contact us if you have any questions or concerns.
Thanks for your understanding and cooperation.
Kind regards,
Booking.com Customer Service Team