Abstract This research aims to explore the issue in 1. English speaking operator's shops in the provinces 2. Explore the ability to listen in English. The operator of stores in the provinces. The population of this research is the operator of 20 stores in the provinces of the instruments used in the study questionnaire (Questionnaire) questionnaire of 24 questions. The statistics used for data analysis were percentage, average and standard deviation from the assessment of communication skills in listening and speaking English is a communication problem. Keeping in mind that the problem of communication of entrepreneurs, most are embarrassed to speak to foreigners, and fear not communicate, then the audience will not understand. Problems listening to the majority of enterprises lack the knowledge of grammar, thereby causing confusion in the comprehension and listening to the language of dialogue with those who do not speak out and issues of most households. Vocabulary is less It is impossible to describe what you want to communicate and can not pronounce English words correctly, the audience can not understand what you want to say.
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