Chokchai chayotwat (2547, page 143-144), the meaning of satisfaction that results from a comparison between the operation of the product, with expectations.Oliver (1997), the meaning of customer satisfaction is to meet the customer's wishes represents a judgment of customer satisfaction with products and services have different views, but the views of each correspond to the Good (1973, page 320) that said, customer satisfaction, quality, or condition means the level of satisfaction, which is influenced by the various interests and attitudes that people have a particular environmental.Warum (1964, page 328) says satisfied with attitude is a word that has a similar meaning to be used interchangeably by means of explanation, both of this word that refers to the result of individuals participate in the negative attitude and it shows the living conditions are not satisfied.
การแปล กรุณารอสักครู่..
