The purpose of this research, and aims (1) to study the system queue management of weighing products category fresh vegetables fresh vegetables (2), in the Department to study the characteristics and behavior of the wait queue is weighed into a customer's service in the Department, fresh vegetables (3) to present guidelines to reduce management time psmti row. (Queue) by applying the concepts The theory of information and knowledge about a vegetable that consists of 1) classification of vegetable vegetables 2) breathing after harvesting, packaging (Packaging) 3) for consumer behaviour 4) hypothesis (Consumer Behavior Theory) 5), theory (Queuing Theory), the queue system Lean 6) as guidelines for analysis.The results showed that the appropriate way to manage the floor and row 1) is waiting to make a label communication (Sign) 2) to define a queue line 3) adjust the chart of the area placed the item and use a point scale (Self Service Weight) 4), adjust the chart area, the placement service units of several parallel channels, item 5) undertake service units weigh baskets (Valet weighing) from the use of such a method is found that can reduce the time it takes from the original 6 minute queue has only 1 minute per person/people, customers are satisfied and feel that the old system could not wait long as due to cut a separate transfer users.The Group purchased no more than 5 to queue in the system (Expressway), rather than also increase your chances of selling the standard package includes reducing the pending row to tear problems. From the tee, all of these can also be a method to apply to other agencies of the case study and that there is a problem with the system queue.
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