Data collection and the notice in the centre and online media in the process of current is one way, the client will inform the symptoms of the problem, according to customer service center, but found only. Such as the hot machineThe machine can't connect Wi-Fi, etc., which can receive information service center. Then forwarded to CS then agency agency. CS data collection case that look the same or similar.Forward to the agency R & D edit, the researcher interviewed the agency CS about data collecting software. The data collected are mainly as follows.
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