It seems that we understand customer but worse is that often the shop owner does not have to write down the information of each customer, but is most often used in the memory and experience of doing business as the main figure, such as those often and has been talking up completely aligned with fuel or talk shop owner advice anything matches with the shop owner thinks fit. Customers who enough to say anything out of shop owner will presume this customer is representative of all customers and supplying goods and services to the customers in the store, told the times the customer who completely aligned with the shop owner infection may not be really representative of consumer groups that exist in the market. Therefore, our customers, the shop owner alone or a few people. It makes a big shop owner, many people have problems doing business until he disappeared amid falling stage race today.
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