This includes employee training, and the cultural attitudes of the organizations involved in the development of both individuals and the Organization itself. The Organization of knowledge workers-only repository of knowledge-is the main resource. In the current climate of rapid technological change, it becomes necessary for the knowledge workers will be in a continuous learning mode. Measures that can be put into place that will provide guidance to the Fund Manager, focused training that they can help the most. in any case to learn and grow is the foundation necessary for the success of any knowledge-based organization.Kaplan and Norton emphasize ' learning ' is more than a training '; also have things like the trainer and the instructor within an organization as well as to facilitate communication among workers that allows them to easily obtain assistance in solving the problem, when it is needed. There are also tools and technology; what the Baldrige criteria called the "system of work with high efficiency."
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