Information from the interviews, it is consistent with the results of the data analysis and found that cognitive factors in the criteria for evaluation of the operation of State enterprises is another factor, one of the critical success factors that will allow organizations to manage information technology. By interviewee said, "a policy or action plan to the various State enterprises alone is not enough to manage it better. Important to have parallel to it is knowledge and understanding in the operation evaluation criteria and therefore should have the training, knowledge transfer and uniform employees. "
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