-Acknowledge the customer's feeling trying to edit and help with hospitality. Demonstrate an understanding of the customer's feelings, which is the first step to help build good relationships make it back one time.-Give the customer a fixed benefit must accept the fact that not all customers are a good example, we have customer thanks to low your dreams and all that we need to find. But customers who blame the show that he wanted to change the better. Therefore, if possible, remuneration or compensation to customers if required promptly to urgent in order to buy customers.-To regain customer goodwill Persevere when challenging one thing disappointed people in the Organization, it is the restoration and return of confidence. To the relationship and towards a brand and organization in the long term.
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