I've never used the emotions to work, but I think the emotion is involved, must be quite delicate and understanding the feelings of others, working together with. Because we use the mood comes as part of the work we need to be able to control their own emotions,. In any situation, and we must be ready to accept the other's emotions in people who want to work together with us. But that does not, however, work in this manner, there are both advantages and disadvantages, which may be up to the task, or the witness khoneng.Advantages-Demonstrate behavior that is a mess. There is a modestly because of work-related or emotional control temper control ourselves, that is, people who are able to control emotions and expressions.-Easy to get on with others. Most of the people who work there are often various service sections of the mood in which they often are the ones that have good interpersonal. Easy to get on with people, because they will know about rest and treat the other person.-Make concentrate more. The mood at work is considered important. Control and manage emotions is what allows the employee to work effectively. Because if the employees can control and manage emotional meditation to create their own, which can result in effective operation. Create customer satisfaction even more. Better customer service, and the staff will be happy to work as well.Disadvantages.-If you cannot control the mood itself could result in work that results may not be good enough, such as the service task that must meet with a lot of people. Emotional control is important if you are not able to control their emotions in the service your customers can result in customers not satisfied of your company or organization.-If the work or services that have to meet with people from many Nations. Culture, the most important thing is to accept and understand differences, such as the reception of a hotel. When the hotel use The first is the person at the front desk will make use of the service in the selection decision. So it is the Concierge who must control their own emotions, when they meet the customers in many forms.
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