CommercialSo that the company can compete is stronger under more severe competition of the commercial aviation business. Because free and open sky policy, territorial impact from external factors that cannot be controlled, such as the price of oil continues to rise steadily, etc.Therefore, in recent years, the company has defined strategic plan 2550 (2007) commercial with an emphasis on aggressive marketing continued to increase revenue and market share, and more. By maintaining existing customer base and seek a new customer base increased by only.Returning to the top level, including business class and first class passengers (Passenger Premium) as well as corporate banking group (Corporate Client), and the passengers in economy class.In addition to developing State-of-the-art, and Squadron capacity/frequency of flights to the potential market. The company also operates a network marketing strategy effectively. By selling the network (Network Sales), which relies on a list of airlines that have widespread coverage network. (Full Airline Network) through the Star Alliance network Alliance (Star Alliance) and other partner airlines (Partner Airlines), as well as the dealers all over the world.In addition, the company has organized promotional items to meet the needs of the target clients. To boost revenues and number of passengers. Boost tourism during the market downturn and protect market share from the competition of airlines.Low-cost Super Early Bird Summer delivery Promotion at Frankfurt and Munich and Touch Down Fare in Lahore, etc and make a special price ticket Star Alliance Thailand Airpass Ticket sales in advance (Pre-paid Card Value) both THAI and THAI Card Value Value Plus Card, etc. In addition, the company also operates a seasonal marketing plan, such as a campaign during the tourism slowdown, etc.The company has joined with other business partners to organize activities to promote sales and marketing company, in conjunction with the continuous. Master Lao Tzu didn't make Church action set. New limited or DTAC and krung Thai card company with limited is committed to expanding the customer base.The value added to goods and services, the company has developed a list of tourism both at home and abroad of the Royal Orchid holiday (Royal Orchid Holidays: ROH), a more diversified to meet the needs of our customers perfectly. In the year 2550 (2007) Royal Orchid holiday packages to more than 800 proposing 35 countries and 110 cities.The potential increase in seats the company updates and Booking Reservations system development Guideline Designator (RBD) is used to determine the price range of each travel class (Booking Class) for the highest income (Revenue Maximization) and enhance your control, and the company has also introduced a revenue management system (Revenue Management Systems: RMS) to assist in the management of revenues, the highest effectiveness, the company has arranged flights and offered to travel to meet the requirements of the customer. Help reduce the wasteland of seats on each flight.In addition, the company has also developed a Centralized system, Intelligent System Fares (CIF) and CIF On-Line Filing Fare, which is bringing information technology to assist in the management of the sales network system (Network Sales) faster and more efficient. Make the passengers comfortable and quick to book seats. It also helps maintain the balance of seats on each flight did not result in problems for flight is full or there are empty seats and lavish too? This is very useful during the tourist season. The company has more convenient and faster, with more and more customers. By the Online sales system Flex Pricer to provide customer services, to be able to search for flights and prices that are easily satisfied with Automatic Online service e-Payment.To keep customers informed of payment immediately. All domestic flights and flights that began arriving from abroad. By domestic flight can reduce the time to reserve your seat in advance, from the original 24 hours 72 hours of rest is also the company.Expanded capabilities for electronic ticket with another airline in conjunction with increased which helps reduce costs and increase convenience for passengers.The company has expanded to use information system to improve performance and competition, and to provide services through a system of selling all over the world and continue to develop cooperation with the Alliance Star Alliance (Star Alliance) continued by the present guidelines paves the way for passenger service system based on the same database system (Star Common Platform) is used, which allows the company to enhance cooperation and expand mutual business. In the past year has prepared a special price ticket Star Alliance Thailand Airpass/Visit Asian Airpass and adjust fares and conditions to travel around the world with a group of allies. Star Alliance etc.
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