Tourism industry is the heart of the country. In each year, foreign tourists travel to travel a lot. Even the country is faced with many problems and natural disasters. The political situation. And the impact of a global economic slowdown. The tourism sector continued to expand continuously, communication is flexible, fast, and a two-way communication in online community. The model of tourism marketing Is developed by the combination of these technologies for propulsion. Or encourage the marketing model of Marketing Marketing Marketing 1.0 2.0 until 3.0.Marketing 1.0 The Product Centric Era's market value product. By focusing on reducing the cost of production. And the price giving less, to get the sales volume is many. Focus on communication and masses. With the many.Marketing 2.0 The Customer-Oriented Era marketing is featured with a variety of needs of consumers. Produce goods or services to choose from as many, but the marketing 2.0. Consumers will be the only audience. Without being able to show ideas interact. Which is characteristic of communication. But will focus on the particular communication group.Marketing 3.0 The Values-Driven Era as markets that did not look consumer receivers market only. But look as human thoughts, mind and spirit, which can express opinions. Cause and two-way communication. In their opinion through social media online. As well as participation in the development of a product or service. To provide goods and services. To meet the needs of consumers better.The main idea of marketing 3.0 to serve in the value creation or happiness in travel to the tourists. We must realize before. Today, voice of the customer is important and very great, just 1 complaint. It may cause damage to the business quickly, with communication through the society.
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