Sometimes there are sensitive issues that we need to communicate with one another. Whether it is an issue that is currently being debated only in teams or issues that might affect relationships with customers or suppliers. Selection of sensitive issues such as communication through written messages, there is a risk that the other party will interpret the tone of voice or the issues that we want to communicate the error is very simple. Where, for example, is seen by many working in specific organizations. When we want to communicate something in a positive light, but with the emotions of the people receiving that is simmering, it makes a negative interpretation to and might affect relations in the organization or operation.
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