The study has a primary objective to study (1) problems with the management, control, and monitoring of public services, Immigration Division. Immigration Office (2) the guidelines to enhance the management, control, and monitoring of public services, immigration enforcement, and (3) an overview of risk management, control, and monitoring of public services, Immigration Division.This immigration has led the management based on the guidelines for the management of the Land Affairs well and use as a conceptual framework for the study. The study is a survey research. By using a questionnaire which was tested, as well as through the precision and reliability of the questionnaire at 0.95 for the samples is an immigration officer on duty in the Division all immigration. The number of people in 1213 airport data collection conducted between August 15 and November 18, collect the questionnaire back. 190 series 126.67 percent of all queries for the statistics used are the percentage values, average and standard deviation. There are also specific drilling interviews with experts. Study results showed that a sample contains commented that (1) the major problem is the empowerment to make decisions about control and monitoring to provide citizens, employees or officers, too. (2) the guidelines to enhance the management of important Immigration Division 2 should be empowered to make decisions regarding the control and auditing of public service employees officials enough to work, and (3) an overview of critical management is currently effective in the management, control, and monitoring of public services, immigration enforcement is higher than in the past.
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