Receipt of complaint subjects In that district, saraburi city There is a wide variety of subjects and number of complaints. Cause a slowdown due to the receipt of multiple systems and procedures have been subject to channel people filed complaints with their own books. Make an action for delay complaints and as a result, the burden on the subject matter, there are a lot of complaints received. People have to rush to follow up and resolve the problem, as required, may create instability, as well as a staff. Create a negative attitude towards work. To make each guest's stay more personnel. In the system to receive the subject complaint with the factor of 2 factors: motivation and support. The incentive factor, people in authority occurs, customer satisfaction and operational efficiency. The incentive factor 5:1. 2. the achievement of recognized piety 3. advances in the work position 4. job description that practice 5. factors supporting the responsibilities are not incentives, but the factors that are causing the motivation in supporting the work of the person. This is required to support the factors, because if you don't have these factors. People in the organization may not find it in the task in supporting factor of 10:1. The policies and administration of unit 2 opportunities to obtain progress in the future. 3. a personal relationship with the bosses. Those subordinates Colleagues, 4., 5. the status of the profession, salary, 6. a private 7. stability in the work place work 8.9. techniques of communication arts, a private 10.
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