4. the overall service is still in the most satisfaction levels, which found that daily newspapers and a magazine about first second equal services and knowledge about how to use the various services it ranks last.
4. the overall service level in the most satisfaction was found that the service on books and television first, followed by the services equally. And knowledge about how to use the service. The last one
4.The overall is still in high level, which found that service about journals, books, and television, first. Followed by providing equal. And knowledge about how to use the services.