Explains why and try to say to clients that we are looking for a solution, with the intention. If you cannot find the cause or solution to customers in the customer, ask for extension, and that we needed to hurry back today.
Explain the cause and try to use words that customers feel we were looking for a solution to address it with good intentions. If you can not find the cause or solution to customers at the time the customers request them. I informed him that we will contact you immediately.
Explains the causes and try to use the words to make customers feel that we are looking for a solution to him with the intention. If it cannot find a solution to the customer in the cause or time to customer number first.