Where did you go? When did you go?

Where did you go?
When did you go?
Why did you choose that company?
Have you used this company before?
If not, why not?
If yes, how long have you been using the company?
If yes, how often do you use the service?

2. Evaluation of the service
How knowledgeable was the person who served you?


Did the staff answer your questions appropriately?


Was the person who served you courteous and friendly? Why? What did they do?


2. Evaluation of the service (continued)
How would you rate the speed of service you received?


How would you rate the price?


How would you rate your overall experience of the service? Why?



3. Recommendations
Would you recommend the company to other people? Why?


What should the company do to improve their service? Why?


Thinking of similar services offered by other companies, how would you compare the service offered by the company you went to?


What impressed you most about the service? Why?


What disappointed you most about the service? Why?


Would you use the service again in the future? Why/Why not?

ผลลัพธ์ (อังกฤษ) 2:

Where did You Go?
When did You Go?
Why did You choose that Company?
Have You used this Company before?
If not, why not?
If Yes, How long have You been using the Company?
If Yes, How often do You use. the Service? 2. Evaluation of the Service How knowledgeable was the person served Who You? Did the staff answer your questions Appropriately? Was the person Who You courteous and friendly served? Why? What did they do? 2. Evaluation of the Service (continued) How would You rate the speed of Service You received? How would You rate the Price? How would You rate your overall Experience of the Service? Why? 3. Recommendations Would You recommend the Company to Other people? Why? What should the Company do to improve their Service? Why? Thinking of similar Other Services offered by companies, How would You compare the Service offered by the Company You went to? What impressed You Most About the Service? Why? What disappointed You Most About the Service? Why? Would You use the Service again in the Future? Why / Why not?