Nobody replied to my first emails.

Nobody replied to my first emails. I followed-up on Wednesday and was denied on Thursday. I followed-up Thursday asking for written denial so I could pass this to Jaguar UK as it is unacceptable. I followed-up on Friday, no replies. I called-in and was advised that there is no manager and perhaps he would get back to me by Monday ... one week after my initial contact. I was then given the managers extension, with nobody answering the line. Then I was advised there is absolutely nobody else in Jaguar that can speak English or is higher up then the woefully hopeless customer service representative.

One week of waiting, a rejecting warranty based on a weekend passing and then absolutely zero customer service. I have been dealing with Jaguar Thailand since it was AAS, I had hoped the service would improve when it changed to City Automobiles. I was clearly very wrong as if anything, it has gotten even worse. This must be my 4th to 5th complaint in as many visits. My last visit you charged me almost 5,000 baht to replace an airbag sensor and the moment I stepped into the car, the airbag warning light came on. Absolutely wonderful vehicle check and test drive.

This is completely unacceptable treatment. I would like to lodge a formal complaint not only with City Automobiles, but also with Jaguar UK and regional offices in Singapore. I would like a written statement rejecting my warranty due to the warranty having expired by 3 days. I will then forward this onto the UK as well as local news agencies. Awaiting your most urgent reply.

ผลลัพธ์ (อังกฤษ) 3:

Nobody replied to my first emails. I followed-up on Wednesday and was denied on Thursday. I followed-up Thursday asking. For written denial so I could pass this to Jaguar UK as it is unacceptable. I followed-up, on Friday no replies. I called-in. And was advised that there is no manager and perhaps he would get back to me by Monday I one week after my initial contact in canI was then given the, managers extension with nobody answering the line. Then I was advised there is absolutely nobody. Else in Jaguar that can speak English or is higher up then the woefully hopeless customer service representative.

One week. Of waiting a rejecting, warranty based on a weekend passing and then absolutely zero customer service.I have been dealing with Jaguar Thailand since it was AAS I had, hoped the service would improve when it changed to City. Automobiles. I was clearly very wrong as, if anything it has gotten even worse. This must be my 4th to 5th complaint in. As many visits in can My last visit you charged me almost 5, 000 baht to replace an airbag sensor and the moment I stepped into EOS The the carThe airbag warning light came on. Absolutely wonderful vehicle check and test drive.

This is completely unacceptable, treatment. I would like to lodge a formal complaint not only with City Automobiles but also, with Jaguar UK and regional offices in. Singapore. I would like a written statement rejecting my warranty due to the warranty having expired by 3 days.I will then forward this onto the UK as well as local news agencies. Awaiting your most urgent reply.
.