Letter to Mrs. Josephine oetkhin, Francis to found the words to the subject officer. The customer does not get justice because the book flights with expedia thailand through application and payment successfully, but the customer does not receive the confirmation of booking air tickets. The system error message when it's up with the customer does not have a name in flight (the airline Cathay Pacific), so buying a new ticket so the customer must request a refund, but the company denied rubbing on it.
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