Hope you will find this email in the best of your health and spirit.
This is in reference to the goods returned by you against Inv.#921/13-14 that were being yellow & the polish of the same was becoming dull. Please note that we have checked the returned merchandise and on investigation found no such fault in them. however, as informed you earlier that e-coated goods are slightly dull than normal high polished silver items.
Since, we have received the goods therefore, we have adjusted the payment of $574 in our account against Inv.#921/12-13 and will appreciate if you remit the balance payment of $314 with your next remittances.
Looking forward for your early reply.