Because the moment you arrive to the hotel customers as a sudden storm into range, thus causing the flood, by accident. Usually the weather is clear and chachaem according to the season. Rooms overlooking the Canal has been fully booked and you the customer does not request a room overlooking the Canal comes. We did notice, and nice views of the Canal, which could have been down. Our hotel has been campaigning to reduce global warming, there's no tv in the rooms of the hotel. But we supply Internet access so that you catch the news instead of the customer. Additionally, the delayed service issues. We get enquiries from staff that during the time that an employee can work, but it does not work immediately because there are a lot of guests from the customer.These problems, we will obtain the knowledge, and leads to improved later on the number of employees per service, and facilities management in the rooms and the hotel.We offer deluxe rooms with Canal view for 3 days 2 nights with 30% discount as compensation on our errors. And we must ask pardon once again for any inconvenience and hope that you will choose to use our services again in the future.
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