Customer service is a joint-venture to meet the requirements of customers with a product or service is unique and quality products with reasonable prices, improve or enhance customer service for managing service logistics is based on the quality of the business.-Reliability is that the parties can meet the needs of our customers in a timely manner to customers, which means that the parties must be ready to provide logistics to customers at all times. For example, there is only enough to provide in time a customer wants to have the system shipped with a consistency of delivery time: make the customer service can be predicted from the venture.-Response time is the time it takes to respond to customer Affairs for which the response time here: time to deliver the goods by the time element is very important to create customer satisfaction in the market that has developed due to the fast and time is very important for the customer while developing customer market will give priority to the basic needs, by the time somewhat less than, for example, to send the goods to the customer in the customer area, where there is no rush, but the customer will provide a complete range of products that customers want more than.-Ease is to be able to access the item. obstacles to access to such less merchandise available on the shelves, customers can easily access and use to access less convenient to also include the customer can access other services, such as access to services related to haggle after sales facilities.-The quality of the service is that customers want, or expect, such as the delivery of goods to a customer in the customer expected period, or emptied. items that the customer has been completed by the customer, the service quality of logistics based on several factors, including: The time to deliver. The packaging protects goods damaged during transportation, it also includes managing the logistics that are environment friendly.
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