Satisfaction levels as much as possible to score 5 points. Satisfaction in many levels, scores 4 points. Medium level of satisfaction score 3 points. Low levels of satisfaction score 2 points. Satisfaction of minimum-level scoring 1 point.
Satisfied at the highest level, scoring 5 rate satisfaction level to rate 4 rate satisfy moderately to rate 3 rate . The low level of satisfaction rate 2 rate satisfaction at the lowest level, scoring 1 rate .