Discusses the enterprise can evaluate critical operations of the organization. 7.1 the customer side as a result evaluation of the Organization arising from the response of the customer towards the operation of the organization. 7.2 results personnel is to evaluate results of the Organization arising from the evaluation are satisfied with the performance of personnel within the organization. 7.3 service results evaluation is the result of an organization that arose from the evaluation process, the Organization's services by the customer. 7.4 financial results as a result of evaluation organizations in the performance of financial organizations.
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