The importance of customer relationship management helps an organization can add relationships to the customer. Increase revenue, reduce expenses, particularly for various expenses in the pursuit of customers and increase customer satisfaction (Customer Satisfaction) by process and develop products based on customer's requirements the number of entrepreneurs. The rapid increase in current Can also be applied to customer relationship management practices, such as the guidelines for managing and creating a standard management system in the company, such as gathering customer information, managing the channel of communication, and the development of products and services to respond to anything.
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