This concept consists of activities within the organization as 2 activities. The main activity Primary Activities) and activity support (Support Activities) by all kinds of activities involved in helping to add value to the product or service of the company.
.The main activities 5 activities are activities related to production or creative goods or services. Marketing and transportation of goods or services to a consumer, consisting of
.Inbound Logistics activities related to the transport, storage and distribution of raw materials, Operations
The activities associated with the replacement or processed raw materials out of products is the production process!Outbound Logistics activities related to storage and collection, distribution of goods and services to customers
Marketing and Sales activities relating to induce customers to buy products and services!Customer Services activities that covers the service to add value to the product. As well as after sales service
the activity support. Activities that promote and support to the main activities can proceed, consists of a
.Procurement activities in purchasing - supplying input to use in the main event
Technology Development activity about developing technology that helps to enhance the value of goods and services or processes
.Human Resource Management activities related to human resource management. From requirement analysis, recruitment and selection, evaluation, development, training, salary and wage labor system,
.Firm Infrastructure organization infrastructure, including the accounting system, financial system, the management of the enterprise,
.The main activities above will work well and causing the coordinate values to it. To use the support activities both 4 activities. In addition to support activities and acts to support the main activity.And you can see that Management information system is one of the elements of the value chain in the development of technology to be used in the planning, operation decision. And control by must act as a support connected activities in everyThe competitive advantage of a business or organization as well
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