I should say, discouraged him. Don't make him feel not good at self. Bad or no reliance should help him find a way out and show that we are still waiting to know that listening to the issues and cares for him always.
I'd encourage him Do not make them feel that they are not good or poor defenseless. Should help him find a way out And indicate that we are still waiting to hear the issues and concerns him.
I should say try to cheer him up. Don't make him feel that they don't have to rely on poor or should help him find the exit. The show also we who listen and care for him.