Customer contact to inform that use clean & clear essential foaming facial wash, the size 100 ml bottles first, feel like washing is not clean. And used until the start 2 bottles began to use. After about 4 days, customers face left 3 minutes. After the rinse feel little face and red, and acne. Current customers stop using the product about 1 weeks, customers also did not see a doctor.Brigitte sincerely apologize for any inconvenience caused by using the product. And introduced that after using the product should not be left to 3 minutes. Including introduce customers to meet with the doctor. Because the skin of the individual may have sensitivity to the mixture of different products. If allergic symptoms caused by the products the company is willing to take responsibility on the part of the expenses. And according to the process must have product inspection found problems. Brigitte informed the process and procedure in the complaints from customers. But customer dissatisfaction in the process of the company. The customer wants to make a company is responsible for directly. And sent to take care of both the physician and products inspection. The customers do not have to proceed directly. And want instant answers that can make the customers? And is informed that if customers don"t answer that satisfied today. The customer will be posted online media. And stop using all kinds of products of the Johnson. Customers are not informed of any further until I can get the answer from the head office to manage?Brigitte sorry for the inconvenience. Including acknowledge and understand customers. However, to ask about ปผร. Information and contact the customer as soon as possible if get answers from headquarters. Customers informed. And hang up.
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