1 customer satisfaction means feeling or attitude of a person towards something, possibly to positively evaluate whether feelings or attitudes towards something that is positive or negative.2. conclude that satisfaction refers to the attitudes or personal satisfaction level towards activities that reflect the performance of the activities specifically arising from the basis of perception, values and experience that each person receives a level of satisfaction occurs when the activity is able to meet the needs of the parties.3. concluded that satisfaction is a feeling towards something which is going to be both positive and negative, but when it can meet your requirements or achieve the aim it will be positive feelings, but on the contrary. If anything creates feelings of disappointment cannot achieve the aim it would cause negative feelings are not feeling satisfied.4. let the concept about the satisfying that customer satisfaction.Related to the requirements of human satisfaction occurs when the demand.Men's responses have been received, which humans no matter where there is fundamental demand is different.5. If customer satisfaction is just the reaction of feeling towards the stimuli or stimuli that are displayed in the style of the final results of the assessment process by indicating the direction of the impact assessment that is going in a positive direction, style or direction or there is no reaction is thus to stimuli or stimuli.6. Summary of the incentives to use as tools to encourage individuals emerging.Customer satisfaction is as follows:1. incentives as an object (material inducement), i.e. money or physical conditions that include, among other activities.2. physical condition, desirable (desirable physical condition) is comprised of environment activities which is one of the important things which cause bodily pleasure.3. benefits to the ideal (ideal benefaction) refers to the things that the person's needs.4. social benefits (association attractiveness) is chan's relationship with joint activities will also cause engagement. Customer satisfaction and the environment together. As well as the satisfaction of the person in society, or social stability, which would make sense with the margin and there is stability in the Assembly activity. 7. how satisfied the requirements (Need) can achieve the goal. Behavior that is displayed would be happy. Notice from the sight. The words and expressions
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