The importance to the customer (Customer Oriented)
They are the major cause for business survival and the purpose of business is to create and maintain a customer, the customer will not be limited by the customer is actually called an external customer (External Customer).but it will be expanded to cover staff or agency is the next from our work or service which is waiting for a call from our customer, internal (Internal Customer), we will be the delivery of internal (Internal Supplier).This will create a continuous supply chain relationships quality (Quality Chain).
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