Report this cooperative aims to optimize the storage of documents in order to shorten the time to find the documents. The Customer Service department has documented Plan of the Port of Port and it has many responsibilities, no one document that was organized or not organized into categories to make it clear. It takes too long to find the document. As a result, the time to answer customer questions. It also makes customers unhappy with the work. The cooperative will discuss these issues that comes up is the issue of storage. Not explicitly organized into categories that take too long to find the document at a time. Because due to the lack of documents into categories to make it clear. Find the documents delayed No documents found When delays would adversely affect the company are tremendous. I can not answer their customers in a timely manner or Realtime therefore adopted the ECRS and form a sort code (Part Number System) applied to the storage is more efficient and to shorten the time. Search documents
the results of the study showed that the performance of documenting the better. Plan shorten the search time fell to 20 minutes, or 66.67%, employees can answer customer questions quickly, even more. Do not waste time searching Plan adopted because ECRS and form a sort code (Part Number System) to help in the documentation. Document Search makes it much more convenient and can reduce the length of the document.
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