cp theory of malcolm. The staff baldrige 7 - eleven is a two story
1. capability = the more or less depending on the capability. If it makes people more. It means more people
2. capacity = 98,000 thousand employees to do work equal to 150,.Field consultant 1 000 or more people care more. (For the moment, the Philippines, Thailand care 4 each handle 10 stores), and the integrated system linked to a person's relationship with the business, how
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