Responsibilities:
• The Developed and conducted classes for New and Continuing Training staff.
• The Monitored, evaluated, and counseled staff of 42 employees.
• The Designed and implemented employee incentive programs to increase Productivity and Customer satisfaction. Union grievances reduced by 40% while maintaining streamlined, profitable Department.
• The Managed Operations including forecasting, Inventory Control, purchasing, quality and Insurance. Maximized Revenues Through efficient Staffing, Labor cost Controls, and promotions.
• The Produce monthly, quarterly and yearly Benefits and payroll totals for the Company
• The Terminated / hired, oversaw, educated, and delegated Personnel.
• The Performed and analyzed Technological decisions and Expenses.
• The. in Charge of Personnel Computer safeguarding and evaluating records to ensure observance related to leaves, Holidays, etc.
two thousand and four Jan - Dec 2006th: HR Assistant Manager Perth, WA, Australia
Hilton Hotel
Responsibilities:
• The researched and implemented Cafeteria restructures. Increased internal ratings by 17% Through Customer Opinion Surveys, menu Engineering, Plant physical redesign, special events and quality Controls.
• The Annual Developed and implemented business plans.
• The Evaluated processes to improve processes and employee Morale. Absenteeism and tardiness reduced by 25%, Increased Productivity and Service quality in a Multicultural Environment Work Union.
• The Union acted as liaison between employees and Management. Analyzed and resolved personnel grievances. Managed Corporate Dining Room for 1,500 employees.
Jan 2,002th - Dec 2003rd: HR Assistant
Hello There Advertising Agency
Responsibilities:
• The researched and evaluated Management Practices, Training and Development programs, Leadership principles and employee Relations in Human Resources Department in Order to improve the Workflow of. the Company.
• the Assisted Managers with Hiring procedures, Screening of Candidates, Coordinating Interviews.
• the Assisted staff with payroll, leaves, and redundancy and Holiday queries.
• the Updated the OH & S Manual under the direction of the HR Manager.
Educational Background:
Bachelor of Business. Administration: Human Resource Management
The University of Western Australia, December in 2001
Higher School Certificate
Perth Girls High School, December one thousand nine hundred ninety-eight
Skills Summary:
Communication
I have High-level Writing Skills as seen in the Print and Online Training courseware I have developed, and Excellent verbal. Communication Skills, including exceptional Performance in Public Speaking and presentations.
Organizational and time-Management Skills
I have developed a Management Plan that time Personal Details Daily, Weekly and monthly Tasks. This has enabled Me to Prioritize Tasks and has enabled Me to Meet My Performance indicators in My own job and to ensure that the additional Tasks are also completed on time.
Staff Relations
I AM committed to maintaining good Employer-employee Relations to Maximize Productivity in the. department. I have developed excellent relationships with the 42 staff working in the department and take time to listen to staff enquiries and complaints, identify their needs and work through any issues that might be concerning them. I am keen to ensure that staff welfare is prioritized and in the time I have been with the department, there has been a 40 per cent reduction in personal leave and a dramatic improvement in retention rates.
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