1. Building customer loyalty
.In the hotel business, employees will be taught to remember the name of the guest. And very good if employees can remember important information that other shows respect and welcomed the guests warmly as last time.His next program is bring their children to travel diving at the islands.Phang Nga and when guests back to the service of your hotel. You might say to his name. Make an impression that you remember him. And if you ask what he has said to you, such as asking you.Notice a few this to make your services can grab your customers. And encourage guests back to the service of your hotel again next time,
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