For information on how to resolve it, there are several ways, for example, send a link to a query to your Messenger or Facebook posts into different groups so that everyone can help answer a questionnaire, etc.
For a solution, then there are many ways it's like to submit queries to the Messenger of Facebook. Or by post to the various groups so that everyone can help to answer queries and so on.
For how to solve the problem that there are many methods, such as questionnaires to send links Messina consideration of Facebook. Or post into different groups, so that everyone can help to answer queries, etc.!