ABSTRACT This study. The survey The population of the research, a total of 48 instruments collected data were analyzed using descriptive statistics were frequency, percentage, average and standard deviation of
the results showed that the opinions of taxpayers towards. Service to file an income tax of Revenue Office branch Creek No. 5 in 1) the service provided by the service, 2) coordination of services 3) the ability of service providers 4. ) the courtesy and attention of service providers 5) the cost when using the service. The overall average was high (average 3.24) and considering that it was found. The side with the highest average. The hospitality and attention Provider (average 3.31), followed by the ability of service providers (average 3.31) and the lowest is the convenience provided by the service (average 3.15. )
the
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