2. create the impression from encounters and from the greeting and farewell.3. .. with facilities Responsible for facilities, maintained on a regular basis.4. avoid words that deny, but willing to avoid advice that also aren't sure could use the words "Please wait."5. listen to complaints Introduction to editing and follow-up6. take care of complete personality at all times.7. save the information needs of various customer data should be saved if the customer prefers? He doesn't like anything. When a customer comes back again, you see the customer care that he does not speak again.8. knowledge and advice, for example, should know about travel routes. Tourism places9. service manners while servicing should not eat or snack. No kid play or talk loud.10. the use of the verb has the manners of polite towards colleagues and patients. Look attentive but not pushy11. the technical coordination Follow up with other agencies should be displayed with the good attitude towards service.
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