Refund proactively. Sellers can res

Refund proactively. Sellers can resolve open claims by promptly investigating and, when appropriate, directly refunding the buyer. If the problem is handled this way, Amazon marks the claim not granted. This is the most buyer-friendly outcome and ensures that the claim is not held against the seller's performance record.

Refund proactively. Sellers can resolve open claims by promptly investigating and, when appropriate, directly refunding the buyer. If the problem is handled this way, Amazon marks the claim not granted. This is the most buyer-friendly outcome and ensures that the claim is not held against the seller's performance record.

Refund proactively. Sellers can resolve open claims by promptly investigating and when appropriate directly refunding,,, The buyer. If the problem is handled this way Amazon marks, the claim not granted. This is the most buyer-friendly outcome. And ensures that the claim is not held against the seller "s performance record.