Your reservation agent (Reservations Clerk). Supervision is responsible for the reservation must be confirmed by letter, telex or booking or faek, one.Front desk (Reception)The staff is responsible for welcoming guests. Check reservations and ask to register, then paying the room. By having people say, well, if Our mission is the same as the one already half done, but if the bad reception, it is very difficult to solve, a sense of how to greet guests, most importantly smile expressed a warm welcome from the clear water real heart.An employee opened the door (Doorman). The main role is to help the guests to open the door of the car while the car is parked at the door of arrivals, which may include a hotel as guests are going to open the door to walk into it. Staff facilities (Concierge) There is a duty to assist the guests luggage from the story. To get the car. Book theatre tickets Tour guide of attractions Suggest a store where you want to go shopping.Staff pick up the phone (Telephone or Telephone Operator). Obtain the phone call came in, and then transferred to persons and departments. Write a message to the guests happen to phone not in at the moment. Telephone wake up guests by special order.Luggage Department staff at night (Night Porter) Because during the night, especially after midnight. Those who come in contact with will have less. Most hotels have employees are on call as needed, only a few people. Each person must do his duty. Employee cashier (Cashier) Responsible for the receipt and Bill guest, including the currency exchange service.Baggage (Porter Hall) employees. Employees will welcome guests at the baggage into the hotel, information about hotels, along with giving directions to a point in the hotel. If you are a guest room will help any guest Concierge or guest room when making your travel and transport from the room when the guest returns.
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