The facial expression
1. Smiling faces
2. Looked at the friendly
3. Enthusiastic, spirited
4. Style expression. Bright eyes. Look clean neat
5, 6. Interest in the words of customers and colleagues
7.Look at People
8. Expression to fit the situation, 9
. Nod when agree
10 show informality
11.? Sincerely appreciated
the expression of sound 1. Talk with tone
2. Use accent show sincerity
3. Speak loud and clear!4. Use the words to be temperate
5. Know the status of the messengers, such as position
6. Use language to understand simple
7.? Pronounce correctly
8, consonant clusters.
the characters were expression in front of the customers 1. Hello
smile and ask customers if they want to what
2.Invites customers sit
3. Respect and value with customers
4.? Quick operating speed and accuracy, 5
. Congratulate the after service to the customers
6. Stand refined, distracted hand posture in speaking a little assembly fitted
.Psychology in the service 1. Avoid conflict 2
. Promise the self practice
3. ใช้คำว่า. "Try" in what is sure to dry out
4.? Provide customers with 5 binding company
. Maintain your manners propriety
6.When the problem to find the cause of the problem and fix bugs ROM of instant self
7. Accept these comments, complain, complain, complain, calmly
8. Think. "The customer is the business partner"!
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