- Anticipates the needs/key priorities of the counterpart- Considers those needs when carrying out own tasks- Makes and extra effort to meet high performance- Addresses and solves conflicts openly and in a constructive manner- Understands and values diverse perspectives, needs and concerns of others for the benefit of own job- Is able to adapt own behaviors to diversity- Treats others fairly, equally and respectfully- Observes and reflects- Focuses on strength and opportunities- Is committed to company ethics (e.g. Compliance, Sustainability)- Works on joint solutions while balancing interests- Actively monitors the satisfaction of his internal/external customers- Supports others in planning and organizing their work- Strives for long-term benefits