If we update monthly fee for promotions and pay in advance for 6 months or 12 yy, every case must be made from approved reduced only to action, such as usually the case BAN Cancelled Before canceling customers use Package prepaid. 12 months and has paid for service canceled after less than 3 months Billing Team would like to make the debt so that customers have more money than the system or to the A / R Balance client = 0 baht later, then the customer. Complaints refund Balance the need to reduce debt, it is removed from the system to A / R Balance customer has more money than the original system. Before doing this, it must attach PD approval before you do that (because of the Promotion Package Advance will not make refunds or downgrading) Grant / By Requester.
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