When entering the airport. The airline has started to supply a SST, with customers to perform transactions with easy travel, instead of depending on the employee at the check-in counter to traditional services. Not only is the airport, SST, but they can be used for home and mobile access to help. Preparing your journey convenient and SST allow customers to save time with fast transactions and shorter lines. In 2010, the Air Transport World Passenger/SITA Self-Service Survey reports that 70% of air passengers want self-service for more steps in the journey.
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