Results showed that the quality-related online services affects perceived ease of use, while the quality of online and offline services affect perceived usefulness and attitude affect behavioral intention.
The research results showed that the quality of online services related to Perceived Ease of Use take effect while the quality of both the online and offline services affect the perceived usefulness and attitudes affect the Behavioral Intention.
The Research found that the quality online services related to affect Perceived Ease Use while quality of service both online and offline affect perceived usefulness and attitude affect Behavioral Intention